Returns & Exchanges
At ECHT, we want you to feel confident in your performance gear, which is why we offer a 30-day return window for all items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back to your training without delay.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your items in their original packaging with all tags attached, ensuring the gear is clean and free of any gym-related wear or marks.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it securely to your parcel, and drop it off at your nearest authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing